Payments & Refund Policy

By using the Bidswala website or services, you agree to the terms outlined in this Refund Policy. Please read carefully before subscribing.

1. Free Trial

  • Bidswala offers a 3-day free trial with no payment details required.
  • The trial includes a limited number of free AI bids.
  • Free trial is limited to one per user only.

2. Subscription & Add-Ons

  • After the trial, users must purchase a primary package in advance.
  • If AI bids run out before the month ends, add-ons may be purchased.
  • Any unused add-on AI bids will expire at the end of the primary package cycle.
  • Add-ons apply only to AI bids, not to custom bids.

3. Payments

  • All subscription fees are billed in PKR or USD, as applicable.
  • Users are responsible for any taxes or fees required by their local authority.
  • Payments are processed manually through support.
  • Any attempt to submit fake receipts, invalid payments, false proof of payment, or fraudulent transactions will result in immediate account suspension and may lead to legal action.

4. Refund Policy

  • All payments for primary packages and add-ons are non-refundable under any circumstances.
  • If the Bidswala service is unavailable or malfunctioning, the subscription will be extended for the number of days lost (applied automatically at no extra cost).
  • In the event of a duplicate payment, users may request a refund or account credit. Verified duplicate transactions will be refunded within 7 business days.
  • In rare cases of critical system failure within the first 48 hours of a paid subscription (with no successful bids made), Bidswala may issue a one-time goodwill refund, at our sole discretion.

5. Subscription Changes

  • Subscription upgrades take effect immediately.
  • Users will be charged the price difference on a pro-rated basis.
  • Bidswala reserves the right to modify subscription prices. Any changes will apply from the next billing cycle.

6. Cancellation Policy

  • You may cancel your subscription at any time by contacting +92 (340) 0084392 or support@bidswala.com.
  • If you cancel before the billing cycle ends, you will not receive a refund for unused time, but access will continue until the cycle finishes.

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